Emergency Dispatch, Automated

Your basement floods.
We handle everything.

FirstCrew dispatches the nearest available restoration crew, files your insurance claim, and ensures every job meets IICRC industry standards. One call. That's it.

⚡ Report an Emergency
$43B+
Industry Size
38%
Water Damage Share
27
Billion-$ Disasters in 2024
How It Works
Three steps. Zero headaches.

When disaster strikes, every hour matters. Water damage compounds. Smoke sets. Mold starts in 48 hours. FirstCrew eliminates the frantic phone calls and insurance confusion.

1

Report the Emergency

Tell us what happened. Water, fire, storm, mold. We capture the details and immediately start matching you to the nearest available crew.

2

Insurance Runs Itself

Your policy details are pulled automatically. Claim documentation is generated to carrier standards. No paperwork, no back-and-forth with adjusters.

3

Crew Arrives, Work Starts

The dispatched crew receives industry-standard work orders built to IICRC S500/S520 protocols. Every step documented, every standard met.

Why FirstCrew
Built for the homeowner, not the contractor.

Every restoration platform on the market is designed for contractors or insurance carriers. We built FirstCrew for the person standing in the water.

Fastest Response Wins

Auto-dispatch matches your emergency to the nearest available, qualified crew. No calling five companies and waiting for callbacks.

📋

Insurance on Autopilot

We auto-implement your policy, generate Xactimate-compatible documentation, and handle the claims paperwork so you don't have to.

IICRC Compliant Work Orders

Every job follows S500 (water), S520 (mold), and industry protocols. Standards-compliant work means your insurance actually covers it.

📱

Real-Time Tracking

See crew arrival times, job progress, moisture readings, and documentation as it happens. Full visibility from your phone.

The $43 billion restoration industry has zero tools built for the homeowner. Until now.

FirstCrew is bringing the same automation that transformed ride-sharing and food delivery to disaster restoration. Because when your home is flooding, the last thing you should be doing is making phone calls.

⚡ Report an Emergency Now